Table of Contents
How ChenMed Reimagined Onboarding and Compliance Across 80+ Healthcare Centers
4,500+ employees. 80+ centers. One platform to train, align, and enable teams at scale—without slowing down care.
The Challenge:
Workday HCM and LMS were essential for managing people and compliance—but adoption was inconsistent. Onboarding took too long. OKRs lacked visibility. Support teams were overwhelmed with basic queries and training materials couldn’t keep up with change.
The Apty Shift:
To solve this, ChenMed implemented Apty to:
- Embed onboarding directly into Workday and LMS
- Reduce ticket volume with real-time guidance
- Standardize compliance steps with validations
- Support OKR rollout and goal tracking
- Deliver insights into drop-off points and friction
The Outcomes:
- Faster onboarding across 80+ locations
- Embedded validations reduced compliance risk
- Scaled OKRs without new tools
- Fewer support tickets
- Higher satisfaction across HR and Ops
”It wasn’t just about training. Apty made sure people could execute—clearly, consistently, and at scale.
— Director, Business Transformation, ChenMed